Shipping policy

Shipping & Return Policy for House Of GODDI - TRAORE

At House Of GODDI - TRAORE, we are committed to providing reliable service and ensuring customer satisfaction. All orders within the United States qualify for free shipping. Please review our policies below for processing, delivery, and returns.

Processing Time

Normal Shipping Times are between 7-15 days if you do not receive your product's in that time period please contact houseofgodditraore@gmail.com with your Order

Orders are processed within same after payment confirmation. During peak seasons, holidays, or sales events, shipping times can vary normal shipping time 7 to 15 days.

Delivery Time

Once shipped, orders typically arrive within 7 to 15 business days within the United States. Delivery times may vary depending on your location and carrier conditions.

Shipping Charges

• All orders qualify for free shipping within the United States.
• No additional shipping charges will be applied at checkout.
• International shipping is currently unavailable. Future updates will be provided if this option is added.

Order Tracking

You will receive a confirmation email with a tracking number after your order ships, allowing you to monitor your delivery.

Holidays & Peak Seasons

Shipping delays can occur during busy holiday periods. We recommend ordering early to ensure timely delivery.

Lost or Damaged Items

If your order is lost or arrives damaged, contact us within 7 days of receipt. We will work with the carrier to resolve the issue and provide a replacement or refund.

Cancellations & Changes

Orders can be canceled or modified within 24 hours of placement. Please contact us promptly.houseofgodditraore@gmail.com

Frequently Asked Questions (FAQs)

Q: How long does processing take?
A: Orders are processed within 7 to 15 business days after payment confirmation.

Q: What are the delivery times?
A: Delivery within the United States typically takes 7 to 15 business days after shipment.

Q: Are there any shipping charges?
A: No. All orders within the United States qualify for free shipping.

Q: How can I track my order?
A: After your order ships, you will receive an email with a tracking number.

Q: What if my order is lost or damaged?
A: Contact us within 7 days of receipt. We will assist with resolving the issue.

Q: Can I cancel or modify my order?
A: Yes, within 24 hours of placement. Contact us immediately. houseofgodditraore@gmail.com

Q: Do you ship internationally?
A: Currently, we only ship within the United States.

Q: What is your return policy?
A:

• Returns are accepted within 30 days of receipt, provided the item is unused, unwashed, in its original condition, with all tags and packaging intact.
• To qualify for an immediate refund, the returned item must meet these conditions and be received and inspected by us.
• Once the item passes inspection, your refund will be processed immediately on our end, credited back to your original payment method.
• The actual funds may take up to your financial institution to process and release, which varies by bank or credit card provider.

Contact 

For any questions about your shipment, please email us at houseofgodditraore@gmail.com.

Additional Information

• Shipping Address: Please ensure your shipping address is accurate to avoid delays.
• International Shipping: Currently, we only ship within the United States.

Contact Details
House Of GODDI - Traore
Email: houseofgodditraore@gmail.com
Phone: 203-682-5175. 

Return & Refund Policy

If you wish to request a return or view your order details, please visit your account page: https://shopify.com/76716146942/account. Simply log in to access your orders and initiate a return. We’re here to assist you with any questions or concerns. houseofgodditraore@gmail.com